Employee questions in a company of ~200 people
An HR generalist who isn't a dedicated support desk can take about 25 dialogs a day — dialog 26 waits until tomorrow. The agent has no daily ceiling: every extra dialog costs cents and the implementation is paid once.
| Dialogs per month | 500 | 2,500 | 10,000 |
|---|---|---|---|
| HR people needed | 1 | 5 | 20 |
| Human time cost | €1,250 | €6,250 | €25,000 |
| Virtual HR usage | €50 | €250 | €1,000 |